ViserLab successfully customized PaymentHub – our powerful multi-gateway payment system – for Nebdex.

We delivered three high-impact features: merchant-controlled gateway visibility, SMS deposit verification via Televirt, and a rich merchant reporting dashboard with currency/payment-type filters and profit tracking. The result is a more flexible, secure, and insightful payment platform that merchants love.

Client Profile

Nebdex is a modern payment gateway aggregator supporting M-Pesa, card payments, bank transfers, and multiple currencies (USD, EUR, KES, etc.).

It serves businesses and individuals across Africa who need fast, reliable, and low-cost payment solutions. The platform already had solid core functionality, but merchants wanted more control, easier verification, and better insights.

Business Challenges

• Merchants had no way to hide or show specific gateways to their customers (e.g., show only M-Pesa to Kenyan users).
• Deposit verification was fully manual → slow, and error-prone.
• The merchant dashboard lacked detailed reports → no easy way to see total transactions, deposits, withdrawals, profit, or filter by currency/payment method.

These gaps were hurting merchant satisfaction and operational efficiency.

Strategic Objectives

• Give merchants full control over which gateways are visible to their users.
• Implement instant SMS-based deposit verification using Televirt SMS gateway.
• Build a powerful merchant dashboard with:
  • Total transactions, deposits, and withdrawals
  • Filters by Currency (USD, EUR, etc.) & Payment Type (M-Pesa, Card, etc.)
  • Deposit Profit calculation
  • Exportable reports

Solution Delivered

ViserLab added a targeted upgrade package on top of PaymentHub:

• Merchant Gateway Visibility Manager
• Televirt SMS Deposit Verification
• Advanced Merchant Reporting Dashboard

All features were built with zero downtime and full security.

Implementation Strategy

We worked in agile sprints with weekly client reviews:

1. Merchant Control on Gateway Visibility Added a simple toggle in the merchant dashboard: “Show/Hide” for each gateway. Merchants can set visibility globally or per customer group/country. Changes apply instantly on the checkout page.

2. SMS-Based Deposit Verification with Televirt When a user deposits, the system automatically sends an OTP via Televirt SMS. User enters the code → deposit is instantly verified and credited. Fully automated, with fallback options and detailed logs.

3. Merchant Dashboard Reporting Built a clean, powerful reports section showing:
   • Total Transactions, Total Deposits, Total Withdrawals
   • Deposit Profit (calculated automatically)
   • Advanced filters: Currency (USD, EUR…), Payment Type (M-Pesa, Card…)
   • Date range, export to CSV/PDF, beautiful charts

Measurable Results

After launch:

• Merchants started using gateway visibility control immediately → cleaner checkout experiences.
• Deposit verification time dropped from minutes to seconds.
• Merchants now actively monitor performance thanks to the new reports.
• Support tickets related to deposits and reporting decreased by ~70%.

Testimonial from the Client

“ViserLab transformed our platform. Merchants love being able to control which gateways their customers see. SMS verification with Televirt is lightning fast, and the new reporting dashboard is exactly what we needed. The team was professional, fast, and delivered beyond expectations. Nebdex is now much stronger!”

— Team Nebdex

Business Value Created

These customizations helped Nebdex:

• Increase merchant satisfaction and retention
• Reduce manual work and errors in deposit processing
• Give merchants real data to grow their business
• Strengthen its position as one of the most flexible payment gateways in the region

PaymentHub once again proved how easily it can be tailored to real business needs. Ready to launch or upgrade your own payment gateway with full merchant control & advanced features?

Get PaymentHub now → PaymentHUB – Simplify Online Payment With Multiple Gateways

Contact us for custom gateways, SMS integrations, reporting, or any other features.